DAYTIME SERVICES

Daytime Services is responsible for all essential supports and daily programming, such as meals, showers, lockers, food hampers, and the distribution of essential supplies.

Often referred to as DTS, Daytime Services provides a safe space for clients and community members to connect with each other, with partner organizations, and with oneROOF Youth Services staff. For some, it’s a short refuge from the cold, a food security support, or access of a computer, phone charger, or washing machine. For others, it’s the first step in our stream of connected services.

oneROOF’s Daytime Services act as an access point to other internal programs, such as PAR (our overnight shelter), Family Reconnect & Host Homes (our shelter prevention services), Outreach, and more!

General Daily Schedule:

  • 9:00am — 8:30pm

  • 6:00pm — 7:30pm [DINNER]

Harm Reduction:

oneROOF Youth Services is a harm reduction based organization, offering age-appropriate supplies to clients along with education, guidance, and support to promote safety whenever possible.

Daytime Services Cell Phone Number:

519-741-6415

Overnight Shelter:

Providing A Roof (PAR) is oneROOF’s a co-ed, emergency shelter for youths aged 16-25 years. Beds are assigned as available on a first-come, first-served basis. Shelter hours are 9:30pm - 8:15am.

Weekly Programming with External Partners

Monday

PATHS — 9:30am - 11:30am

  • Lucas supports clients who are high acuity or chronically homeless. He provides housing formation, signs them up for the PATHS list (chronic homeless list that supports matching tables), and can help apply for supportive housing, and other housing options.

Sanguen Van — 1:00am - 1:45am

  • The Sanguen Health Van is onsite to connect youth with harm reduction supplies, naloxone kits, hygiene items, nursing, peer and social supports.

Tuesday

Ontario Works (OW) — 9:30am - 11:00am

  • Support with income reporting, getting OW, bus passes, referrals, community housing applications, ODSP applications, and general questions as needed. 

Harm Reduction Programming ESHRII — 9:30am - 10:30am

  • Provide harm reduction supplies, materials, brochures, snacks, and juice.

Wednesday

Supportive Housing Health Initiative (SHHI) — 9:00am - 12:00pm

  • Provides and makes referrals for treatment, does addiction support and counselling, and provides any general information for services to staff or clients.

Community Healthcaring KW (CHCKW) — 1:30pm - 3:30pm

  • The nurse team comes on site and is able to work with clients who do not have a primary physician; they can provide support with medications, forms, referrals, blood work, birth control, etc. They also have a therapist that clients can be referred to for mental health support.

Thursday

Food Hampers — 1:00pm

Friday

First Connect — 9:00am - 12:00pm

  • First Connect is the referral agency for adults 18+ who need to access shelter. The outreach worker comes on site to check in with new clients accessing, and is able to provide referrals, resources, diversions and more.

Traverse Brain Injury — 10:30am - 11:45am

  • Provides support with goal setting, creating routines and more for clients who have acquired brain injuries and need support.

Bi-Weekly and Monthly Programming

Bi-Weekly

Ontario Disability Support Program (ODSP) — Tuesday bi-weekly, 1:00pm - 3:00pm

  • ODSP workers can provide general information to clients regarding ODSP, provides advice, informs them about what the program is/does, and provides support with reaching out for applications.

ID Clinic from CHCKW — Friday bi-weekly, time TBD

  • Providing ID services to clients in shelter and housing.

Monthly

Maple Leaf Smile Dentistry — First Monday of every month, 10:00am - 5:00pm

  • Mobile dentistry clinic that provides dentistry support to clients on ODSP and CDCP.

Women’s Crisis Services — First Monday of every month

  • Workshops on topics such as healthy relationships, sexual/domestic violence, and self-esteem topics.

Sexual Assault Support Centre (SASC) — Second Monday of every month, 3:30pm to 4:30pm

  • Group counselling for those who have experienced sexual assault.

THIVE — Third Tuesday of every month, 2:30pm - 3:30pm

  • Provides sexual health education including providing supplies, information, brochures, boundary explanations, LGBTQ2S+ safe space, and more.

Programming Calendar

Happening At…

    • Essential Care Access: meals, laundry, showers, storage lockers, hygiene products, clothing donations, phone access, etc

    • Counsel: One-on-one support with staff for support planning, including: housing support, employment and educational support, family reconnect support, social support, problem solving, goal setting and community service referrals.

    • Computer Lab: educational, employment and housing search purposes.

    • Emergency Food Hamper: Kitchen and hamper pick-up location.

    • Healthcare Services: Registered nurse team from Community Healthcaring KW, every Wednesday from 1:30pm - 3:30pm

    • Administrative space and youth meeting rooms.

    • Administrative space, meeting rooms, and department offices.

    • Providing A Roof (PAR) Shelter: co-ed, emergency shelter; open 9:30pm - 8:15am.

    • Change4Change Thrift Store

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